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Contact Chartix
Email is the fastest way to reach us, whether it is a question about a read, a correction to something on this site, or help with your subscription. A real person reads every message.
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Spotted a rule that looks wrong?
Every pattern page names the reference its formation rules follow. If you think a rule, a reading, or a drawing does not match the literature, email us with the page and the source and we will check it. See our methodology for how we handle corrections.
Subscription help
Purchases and renewals are handled by the App Store and Google Play. You can manage or cancel a subscription in your store account settings, and refunds go through the store you bought from. If something is not working in the app, email us and include the device and app version.